Sillon
sillon.eu
Support
A question, a bug, a billing issue? Write to us: one person reads every message, and answers.
Write to us
The fastest way is email: contact@sillon.eu. No ticket form, no chatbot: your message reaches us directly.
What to put in your message
- Your account email address — the one you sign in to Sillon with.
- What you tried to do, and what happened — the steps you followed, and what you saw instead of what you expected.
- Screenshots — a picture of the screen (or of the error message) is often worth more than a paragraph.
Response time
We answer within 2 business days. Requests about your data (access, deletion, portability) go through the same channel.